{"xsrfToken":"749d91ae246f316eeb00bfa84b66d9097517c472_lout","branding":{"id":"3","key":"lps","name":"Payment Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#040608","headerLinkHoverBGColor":"#040608","headerBadgeColor":"#040608"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/48aea7c7-f103-4f88-a083-5a6198380ef0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YzBjMDgzNS1iZjNiLTQxMjQtYTYyYy1kZWM5ZGQxZDlhZWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ4YWVhN2M3LWYxMDMtNGY4OC1hMDgzLTVhNjE5ODM4MGVmMCI6WyJyZWFkIl19LCJleHAiOjE3NTEzMTUxMzgsIm5iZiI6MTc1MTMxNDUzOH0.RN5799qQ0Txx77GQUW8hf1prfbmOkdhBa08WHo9D3Bc&client=4c0c0835-bf3b-4124-a62c-dec9dd1d9aec&mode=fit","logoId":"48aea7c7-f103-4f88-a083-5a6198380ef0","isLogoAvailable":true,"helpCenterTitle":"Welcome to the LemonCloud Support","sharedPortalName":"LemonCloud Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the LemonCloud Support","sharedPortalName":"LemonCloud Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#328ebe","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/7fdf44b2-91c8-49ca-9211-b24247659c81/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YzBjMDgzNS1iZjNiLTQxMjQtYTYyYy1kZWM5ZGQxZDlhZWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdmZGY0NGIyLTkxYzgtNDljYS05MjExLWIyNDI0NzY1OWM4MSI6WyJyZWFkIl19LCJleHAiOjE3NTEzMTUxMzgsIm5iZiI6MTc1MTMxNDUzOH0.JKmJDkkHTukw-A9EK9QgAVCfPcPLvXJ5OTgFdLs8czY&client=4c0c0835-bf3b-4124-a62c-dec9dd1d9aec&height=300&mode=fit","bannerMediaApiFileId":"7fdf44b2-91c8-49ca-9211-b24247659c81","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"lps","projectId":10005,"serviceDeskId":3,"name":"Payment Support","description":"<p>Got an issue with a purchase? Create a ticket here!</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"26","name":"Blacklist Appeal","descriptionHtml":"","callToAction":"Blacklist Appeal","introHtml":"<p>Appeal a Blacklist punishment here.</p>","icon":10511,"iconUrl":"https://customer.support.lemoncloud.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[4],"key":""},{"id":"18","name":"Store and Purchases","descriptionHtml":"","callToAction":"Store and Purchases","introHtml":"<p>Help with purchases and store related problems</p>","icon":10536,"iconUrl":"https://customer.support.lemoncloud.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[4],"key":""},{"id":"21","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://customer.support.lemoncloud.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[26,18]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"LCS","userLanguageHeader":"This is only for help with store payments!","userLanguageMessageWiki":"<p>For help with other issues, please click <a href=\"https://lemoncloud.org/support/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">here</a>!</p>","defaultLanguageHeader":"This is only for help with store payments!","defaultLanguageMessage":"For help with other issues, please click [here|https://lemoncloud.org/support/]!","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YzBjMDgzNS1iZjNiLTQxMjQtYTYyYy1kZWM5ZGQxZDlhZWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTEzMTU3MzgsIm5iZiI6MTc1MTMxNDUzOH0.FMiEXzt-Uyvd961v_p1zIpAsW33dISkeNqkCHkeDiUE","targetCollection":"upload-project-10005","endpointUrl":"https://api.media.atlassian.com","clientId":"4c0c0835-bf3b-4124-a62c-dec9dd1d9aec","tokenDurationInMins":20}},"reqCreate":{"id":18,"projectId":10005,"issueType":{"id":"10010","name":"Support"},"form":{"name":"Store and Purchases","descriptionHtml":"","callToAction":"Store and Purchases","intro":"<p>Help with purchases and store related problems</p>","instructions":"","icon":10536,"iconUrl":"https://customer.support.lemoncloud.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Subject","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10047","fieldConfigId":"10157","label":"Minecraft Username","description":"Your current Minecraft username","descriptionHtml":"<p>Your current Minecraft username</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10071","fieldConfigId":"10187","label":"Transaction ID","description":"Transaction ID starting with \"tbx-\" found in your email receipt","descriptionHtml":"<p>Transaction ID starting with \"tbx-\" found in your email receipt</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/18","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/18","calendarParams":{"firstDay":0,"date":"2025-06-30T21:15:38+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YzBjMDgzNS1iZjNiLTQxMjQtYTYyYy1kZWM5ZGQxZDlhZWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTEzMTU3MzgsIm5iZiI6MTc1MTMxNDUzOH0.FMiEXzt-Uyvd961v_p1zIpAsW33dISkeNqkCHkeDiUE","targetCollection":"upload-project-10005","endpointUrl":"https://api.media.atlassian.com","clientId":"4c0c0835-bf3b-4124-a62c-dec9dd1d9aec","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}