LemonCloud Support
This is only for help with store payments!

For help with other issues, please click here!

  1. LemonCloud Support
  2. Payment Support

Payment Support

Got an issue with a purchase? Create a ticket here!

  • Blacklist Appeal

    Appeal a Blacklist punishment here.

  • Store and Purchases

    Help with purchases and store related problems

Powered by Jira Service Management
{"xsrfToken":"d05334c77cd45aa7baf83a9c88e654d69e034265_lout","branding":{"id":"3","key":"lps","name":"Payment Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#040608","headerLinkHoverBGColor":"#040608","headerBadgeColor":"#040608"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/48aea7c7-f103-4f88-a083-5a6198380ef0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YzBjMDgzNS1iZjNiLTQxMjQtYTYyYy1kZWM5ZGQxZDlhZWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ4YWVhN2M3LWYxMDMtNGY4OC1hMDgzLTVhNjE5ODM4MGVmMCI6WyJyZWFkIl19LCJleHAiOjE3NTEwNjMxMjksIm5iZiI6MTc1MTA2MjUyOX0.cNhU8COdnQrbc0_bo182Yaeg0eynbyTF5hSV2CpfbEE&client=4c0c0835-bf3b-4124-a62c-dec9dd1d9aec&mode=fit","logoId":"48aea7c7-f103-4f88-a083-5a6198380ef0","isLogoAvailable":true,"helpCenterTitle":"Welcome to the LemonCloud Support","sharedPortalName":"LemonCloud Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the LemonCloud Support","sharedPortalName":"LemonCloud Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#328ebe","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/7fdf44b2-91c8-49ca-9211-b24247659c81/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YzBjMDgzNS1iZjNiLTQxMjQtYTYyYy1kZWM5ZGQxZDlhZWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdmZGY0NGIyLTkxYzgtNDljYS05MjExLWIyNDI0NzY1OWM4MSI6WyJyZWFkIl19LCJleHAiOjE3NTEwNjMxMjksIm5iZiI6MTc1MTA2MjUyOX0.pQ5OCGGAaHMxgI2sNo6tiabIn9gVQAwvu6ED2ugKF6M&client=4c0c0835-bf3b-4124-a62c-dec9dd1d9aec&height=300&mode=fit","bannerMediaApiFileId":"7fdf44b2-91c8-49ca-9211-b24247659c81","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"lps","projectId":10005,"serviceDeskId":3,"name":"Payment Support","description":"<p>Got an issue with a purchase? Create a ticket here!</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"26","name":"Blacklist Appeal","descriptionHtml":"","callToAction":"Blacklist Appeal","introHtml":"<p>Appeal a Blacklist punishment here.</p>","icon":10511,"iconUrl":"https://customer.support.lemoncloud.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[4],"key":""},{"id":"18","name":"Store and Purchases","descriptionHtml":"","callToAction":"Store and Purchases","introHtml":"<p>Help with purchases and store related problems</p>","icon":10536,"iconUrl":"https://customer.support.lemoncloud.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[4],"key":""},{"id":"21","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://customer.support.lemoncloud.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":4,"name":"General"}],"orderMapping":{"4":[26,18]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"LCS","userLanguageHeader":"This is only for help with store payments!","userLanguageMessageWiki":"<p>For help with other issues, please click <a href=\"https://lemoncloud.org/support/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">here</a>!</p>","defaultLanguageHeader":"This is only for help with store payments!","defaultLanguageMessage":"For help with other issues, please click [here|https://lemoncloud.org/support/]!","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YzBjMDgzNS1iZjNiLTQxMjQtYTYyYy1kZWM5ZGQxZDlhZWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTEwNjM3MjksIm5iZiI6MTc1MTA2MjUyOX0.c5U3u5JOGn9SbqRPFcQNATpEdaBuE9iyJlCAmt1bHFM","targetCollection":"upload-project-10005","endpointUrl":"https://api.media.atlassian.com","clientId":"4c0c0835-bf3b-4124-a62c-dec9dd1d9aec","tokenDurationInMins":20}},"sharedPortal":{"name":"LemonCloud Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=lemoncloud","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d05334c77cd45aa7baf83a9c88e654d69e034265_lout","baseUrl":"https://customer.support.lemoncloud.org/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://lemoncloud.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"4c0c0835-bf3b-4124-a62c-dec9dd1d9aec","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"a17d3a03480949208c09e2505298c5d9","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}