LemonCloud Support

Welcome to the LemonCloud Support

Portals

  1. Bug Reports

    Found a problem in-game? Create a ticket here!

  2. Payment Support

    Got an issue with a purchase? Create a ticket here!

Suggested forms

  • Report a bug in Bug Reports

    Tell us the problems you're experiencing.

  • Store and Purchases in Payment Support

    Help with purchases and store related problems

  • Blacklist Appeal in Payment Support

    Appeal a Blacklist punishment here.

Powered by Jira Service Management
{"xsrfToken":"d3ae0bd050f13ea25cacae931b3f92f09660ce6a_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/48aea7c7-f103-4f88-a083-5a6198380ef0/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YzBjMDgzNS1iZjNiLTQxMjQtYTYyYy1kZWM5ZGQxZDlhZWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ4YWVhN2M3LWYxMDMtNGY4OC1hMDgzLTVhNjE5ODM4MGVmMCI6WyJyZWFkIl19LCJleHAiOjE3NDM3MzcwMTgsIm5iZiI6MTc0MzczNjQxOH0.vLMLsmdXAv7HUB2910poj6ZaPiICyUSO2NCcOczPfPg&client=4c0c0835-bf3b-4124-a62c-dec9dd1d9aec&mode=fit","logoId":"48aea7c7-f103-4f88-a083-5a6198380ef0","isLogoAvailable":true,"helpCenterTitle":"Welcome to the LemonCloud Support","sharedPortalName":"LemonCloud Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the LemonCloud Support","sharedPortalName":"LemonCloud Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#328ebe","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/7fdf44b2-91c8-49ca-9211-b24247659c81/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0YzBjMDgzNS1iZjNiLTQxMjQtYTYyYy1kZWM5ZGQxZDlhZWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdmZGY0NGIyLTkxYzgtNDljYS05MjExLWIyNDI0NzY1OWM4MSI6WyJyZWFkIl19LCJleHAiOjE3NDM3MzcwMTgsIm5iZiI6MTc0MzczNjQxOH0.O202LurH0FtgiezHkdV2VGLqtdXM1JU_IAHpwphETI4&client=4c0c0835-bf3b-4124-a62c-dec9dd1d9aec&height=300&mode=fit","bannerMediaApiFileId":"7fdf44b2-91c8-49ca-9211-b24247659c81","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=lemoncloud","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d3ae0bd050f13ea25cacae931b3f92f09660ce6a_lout","baseUrl":"https://customer.support.lemoncloud.org/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://lemoncloud.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"4c0c0835-bf3b-4124-a62c-dec9dd1d9aec","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"6ada07a5214c4557b7bca0f62efc915c","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}